Careers

We are looking for talented, ambitious and energetic individuals to join our team. We have exciting opportunities to make an impact in our fast-growing organization, where you will help us build the future of how people visit the Niagara Falls region.

OPEN ROLES

TOUR LEADER

Niagara Falls Adventures is hiring! We are looking for outgoing & energetic tour leaders for the 2024 season. Although no previous experience as a tour leader is required, any experience in customer service, public speaking, or just working on your feet all day will be considered as an advantage.

If you love exploring state parks, talking about food, history and sharing stories, and just generally being around people, then reach out to us today to learn more about working with us! 

  • Meeting/helping people 
  • Work outside
  • Personal & Professional freedom (Be authentic!)
  • Regular company sponsored outings
  • Opportunity for growth
  • Flexible hours

We are the highest rated walking tour company in Niagara Falls, New York. Since our foundation, we have been at the forefront of the local tours & activities market here in the Niagara Region. Our renowned tradition of exceptional tour quality and superior customer service would not be possible without our top class team of tour leaders. So come join this team and be a part of something you can help grow even greater!

Our tour leaders ensure that everything runs smoothly, and that our guests have a great time on tour, day in and day out. As the face of our company, candidates must have exceptional customer service skills, be extremely organized, and be able to work well both as part of a team and individually. Our staff wear many hats: guide, confidant, problem solver, conversationalist, leader, caregiver, and photographer! Leading tours and welcoming our guests is a highly sought-after position demanding lots of cultural and historical knowledge and above-all, extraordinary people skills. Those are the obvious qualifications, but no less important is the ability to work very flexible hours and have a strong sense of team pride.

Tour leaders are initially trained on one or two tours, and as your expertise and competency grows so does the portfolio of activities you can lead. While guides spend the majority of time out on tour showing our customers a great time, they also spend some of their time helping guests with their attraction tickets for world famous attractions like Maid of the Mist and Cave of the Winds.

A dynamic position like this requires sunny warm personalities who are able to graciously direct people where they need to go, and who are happy to work outside and on their feet in every kind of weather, fielding the same questions over and over, while always remaining calm and cheery. 

You will be expected to be a powerful presenter and confident public speaker. Your delivery of information should be clear, inspire confidence, and engage our guests. You are compassionate, patient, and have an unwavering sense of humor. Your warmth and dynamic personality shines through as you relay information to our guests. In short, you love being with people and people love being with you! 

Any degrees in history, social studies, education, theater or culinary arts will be considered an advantage but are not required for this position.

Furthermore, previous experience in working with people, performance arts, food & beverage, or Hospitality would also be a plus.

FREQUENTLY ASKED QUESTIONS

Flexible schedule, Sundays off and free work polos/jackets

Hours are flexible but are typically between 25 to 30 hours per week

Saturdays  are typically busy days, so yes, you are expected to work on Saturdays but the company is completely closed on Sundays. You will still be given 2 days off per week.

We will accept a single person on tour, and cap our groups at 30 people maximum

ASAP!